Written on October 19, 2009 – 4:20 pm | by dave |
Nov. ’20 – Present Zoom Video Communications San Jose, CA
Sr. IT Security Manager – IAM
  • Lead the Identity and Access Management (IAM) team to support internal identities and privileged access management in a secure manner
  • Manage the team responsible for Identity Governance Administration, Privileged Access Management, and Access Control
  • Leading efforts to deploy IGA and PAM tools to all internal employees of the organization
  • Serve as the Subject Matter Expert for all identity related processes, policies and systems

Apr. ’18 – Nov. ’20 SS&C Technologies. (formerly DST Systems) Kansas City, MO
Cybersecurity Architect – IAM
  • Chief architect and proxy leader to the Identity and Access Management program for a Finance/SaaS Company
  • Responsible for creating internal and external solutions for Identity Management, Access Control, SSO and MFA
  • Responsible for managing the Identity Management program upgrade project.
  • Serve as the Subject Matter Expert for all identity related processes, policies and systems

Mar. ’15 – Apr. ’18 The University of Oklahoma Norman, OK
Managing Director of Identity and Access Management (IAM)
  • Responsible for pilot, testing and launch of Identity and Access Management (IAM) platform based on the NetIQ product for a Big 12 University with over 40,000 users across three campuses.
  • Responsible for managing daily operations for the Identity and Access Management team at a Big 12 University.
  • Lead a multidisciplinary team of resources from across the University to achieve IAM goals with security in mind.
  • Maintain suite of Identity and Access Management tools in a unified portfolio for the use and consumption by end users including Identity and Access Management tools, Network Access Controls, Multi-Factor Authentication tools and Single-Sign-On tools including NetIQ, Ping Identity, Aruba ClearPass, Duo and MIM.
  • Serve as the key architect for all system requests in the Identity and Access Management platform and resident subject matter expert (SME) for all identity processes.
  • Install, update and maintain technical infrastructure used to support the university’s IAM Platform

Jan. ’15 – Present Liberty University School of Business Lynchburg, VA
Adjunct Faculty – Cybersecurity/SME
  • I am privileged to be a master’s level professor at Liberty University Online as part of the School of Business.
  • Declared the Subject Matter Expert (SME) for the course “Ethical Hacking”
  • Previously declared SME for the course “Ethics, Legal Issues and Policies”
  • Teach Master’s Level classes on IT Security Policy for a diverse student base using Blackboard and various education tools
  • Classes taught include
    • CSCI 561 – Ethics, Legal Issues and Policies
    • CSCI 501 – Overview of Cybersecurity
    • CSCI 632 – Ethical Hacking (current SME)
    • CSCI 651 – Advanced Topics in Cybersecurity
    • CSCI 631 – Web Security

Oct. ’13 – Mar. ’15 Consulting Services Inc. (CSI) Tinker AFB, OK
IdSS Tier III Engineer – FIM
  • Contracted to support military email with the Defense Information Systems Agency (DISA).
  • Manage provisioning of large number of users into Exchange via Microsoft Forefront Identity Manager (FIM).
  • Troubleshoot issues with email accounts using PowerShell and SQL
  • Patching and Active Directory management as needed.

Dec. ’11 – Oct. ’13 Chesapeake Energy Oklahoma City, OK
IT Security Analyst
  • Tested, implemented and managed rollout of Identity Management suite using Dell QuestOne IDM.
  • Tested, implemented, managed and updated multi-factor authentication system using RSA Adapative Authentication.
  • Managed pilot of Office365 ADFS solution using Microsoft ADFS and Juniper proxy.
  • Work with primary AD engineer to help tune a multi-domain forest in Active Directory
  • Analyze business requested technology solutions to determine the most secure implementation
  • Carry out frequent assessments of current security and operations processes to align with NIST, ITIL, and various other standards
  • Troubleshoot user permissions and group policies in Active Directory to assist business groups
  • Resource and project management processes as needed or dictated by projects.

Feb. ’06 – Dec. ’11 Northrop Grumman Information Systems Oklahoma City, OK
Desktop Systems Administrator
  • Offer Tier 2/Tier 3 IT Support for 300+ local and remote users in Windows XP environment including all software/hardware issues, patching, and question-based support.
  • Provide Tier 2 Support for Blackberry convergence devices.
  • Provide touch labor and data tape shuffling duties for local servers as needed.
  • Assist with Multimedia conference room support including projectors, audio and electronic whiteboard support.
  • Consistently follow ITIL-accredited processes for information security, configuration updates, change notices, etc.
  • Repeatedly retain the highest ranked technician title for South Central division in response and resolution of problems.

May ’05 – Feb. ’06 Midland Financial Company (Contractor) Oklahoma City, OK
System Services Technician, Application Support Specialist – Bank Ops
  • Single-handedly tested, developed, launched and supported iManage Remote Capture Service, allowing commercial customers to send all daily transactions via secure internet connection to the operations department for processing using Wintel Server with SQL and AFS Applications.
  • Provided Level 2/3 Tier user support for Bank Operations Server Accounts and applications.
  • Add, Remove, and Modify logins to all Bank Ops servers and applications on multiple Wintel servers.
  • Maintained operations reporting server to provide all employees with access to critical financial reporting information via company intranet.
  • Prepare diagrams, support documents, user guides and presentations for the Bank Operations Vice President to pitch new ideas to board members and clients.

Jan. ’05 – May ’05 SSM Healthcare (Contractor) Oklahoma City, OK
IT Team Lead – High Integrity Desktop Rollout
  • 90-day contract extended to 5 months due to high quality performance of myself and my team of two sub-contractors.
  • Work directly with St. Anthony’s Hospital Information Systems department to roll out 1,500 high security desktops using
    Microsoft Systems Management Server (SMS) and Active Directory on Wintel hardware.
  • Work with my personally hired team to retrieve PC’s from any of the hospital’s 4 campuses, image PC Data, perform OS reinstall then rebuild computer data with high-security template.
  • Provide managerial oversight of metric performance of team to report to our contracting company.

Aug. ’04 – Jan ’05 Thunderbird Casino (Contractor) Norman, OK
IT Specialist Client-Server Support
  • Work with other staff to design and build an enterprise standard data center with 4 racks, 15 Wintel Servers, Network switches and cabling…all from the ground up, putting in 12 to 14 hours days to ensure timely completion.
  • Created, developed, implemented and maintained a SQL database-driven ASP helpdesk application featuring NT Authentication, technician notification, and many different features to revolutionize the way users received IT Support.
  • Migrated 50+ users from an antiquated Microsoft Mail server to a Wintel Exchange 2000 system.
  • Provided touch labor and phone support to 50+ casino employees.

Aug. ’03 – Aug ’04 Computer NERDZ! Oklahoma City, OK
Field Nerd (Field Engineer)
  • Dispatched to homes and businesses around Oklahoma City metro to repair Wintel hardware/software problems.
  • Troubleshoot, diagnose, and repair PC’s, servers, laptops, networks and various other information systems.
  • Manage time effectively enough to perform 5 to 6 service calls per day with mileage and expenses recorded.
  • Never received any negative feedback from any clients.